Cookies Policy

Cookies Policy

1. Introduction

MF Autobody Repairers (Pty) Ltd (“MF AUTOBODY”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the lawful processing of your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Cookie Policy explains how we use cookies and similar technologies when you visit our website (https://mfautobody.com/) or interact with our digital platforms.

Cookies are small text files placed on your computer or device to help us deliver a better online experience. By continuing to use our website, you consent to the use of cookies as described in this policy unless you have disabled them using your browser settings.

2. Purpose of Cookies

We use cookies to:

• Ensure the technical functioning of our website;
• Enhance your user experience;
• Understand and analyse user behaviour to improve website performance;
• Assist with cybersecurity and fraud prevention;
• Personalise website content and future communications based on your preferences;
• Comply with legal obligations related to data security and processing.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function correctly and cannot be disabled through browser settings. They enable features such as navigation, secure login, and fraud detection.

3.2 Performance and Analytical Cookies

These cookies collect anonymised data to help us understand how visitors use our website. They assist in improving website functionality and identifying usability issues.

3.3 Functionality Cookies

These cookies store user preferences (such as language and region) and settings to provide an enhanced, personalised browsing experience.

3.4 Marketing and Tracking Cookies

We may use these cookies in future to track browsing habits and tailor advertising accordingly. We do not currently utilise third-party marketing cookies. If this changes, you will be notified and prompted to provide explicit consent.

4. Lawful Basis for Using Cookies

Under POPIA, the use of cookies that involve the processing of personal information must be justified by a lawful basis. The lawful bases include:

• Consent: For non-essential cookies (e.g., marketing or tracking), your explicit consent will be obtained.
• Legitimate interest: For performance and analytics where the impact on

your privacy is minimal.

• Legal obligation: Where cookies help us comply with applicable laws.

5. Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect the functionality of our website.

Instructions for popular browsers and devices:

Desktop Browsers

• Microsoft Edge:

Settings > Site permissions > Cookies and site data

https://www.microsoft.com/en-us/edge/learning-center/how-to-enable-cookies?form=MA13I2

• Google Chrome:

Settings > Privacy > Cookies

https://www.pcmag.com/how-to/how-to-control-and-delete-cookies-on-your-browser

Mobile Devices

• iOS (Safari):

Settings > Safari > Privacy & Security

Under Privacy and security, choose Block all cookies or Allow from websites I visit.

• Android (Chrome):

Chrome App > Settings > Site settings > Cookies

Choose your preferred option: Allow all cookies, Block 3rd-party cookies, or block all cookies.

6. Personal Information and POPIA Compliance

Some cookies may collect personal information (such as IP addresses or device IDs). Any such information is processed in accordance with POPIA and our Privacy Policy, which includes the following rights:

• The right to access personal information we collect through cookies;
• The right to request correction or deletion of your personal information;
• The right to object to certain types of data processing;
• The right to lodge a complaint with the Information Regulator.

We do not sell or share your personal data without consent, and we implement appropriate technical and organisational measures to secure all information collected.

7. Complaints and Contact Details

If you have questions about this policy or how your personal information is processed, please contact:

Information Officer:
Name: Armando Figueiredo
Position: Executive Director
Email: armando@mfautobody.com
Tel: 0861 63 2886
Website: https://mfautobody.com

If you’re unsatisfied with how your query is handled, you may contact the Information Regulator:

Email: POPIAComplaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg

8. Updates to This Policy

We reserve the right to modify this Cookie Policy at any time. Changes will be published on this page with a revised “Effective Date.” Continued use of the website after changes implies acceptance of the updated policy.

9. Company Details

MF Autobody Repairers (Pty) Ltd

38 North Road, Hughes, Boksburg

Tel: 0861 63 2886

Email: bella@mfautobody.com

Website: https://mfautobody.com